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Frequently Asked Questions

Loneliness and social isolation can have a significant impact on mental health and well-being. They are associated with an increased risk of developing mental health conditions, such as depression, and can also contribute to feelings of distress and vulnerability.

Loneliness and social isolation can coexist when individuals lack meaningful social contacts and interactions. The subjective experience of loneliness can be distressing, leading to emotional impacts such as feelings of sadness, emptiness, or disconnection.

Older adults may face specific challenges related to loneliness and social isolation, as they may have limited opportunities for social interaction due to factors such as retirement, mobility issues, or the loss of friends and family members.

Individuals can prioritize meaningful social connections by maintaining relationships based on quality over quantity. This involves nurturing existing friendships and family ties through regular communication and shared activities, as well as seeking out like-minded individuals or communities that align with their interests and values.

Technology can be effectively utilized to bridge the gap caused by physical distance. This includes using digital platforms such as video calls and social media to stay connected with others, engage in virtual activities, and maintain social relationships.

Hobbies and creative outlets can help reduce loneliness by providing individuals with meaningful leisure activities that they can enjoy alone or share with others. Exploring new interests even when alone can also contribute to a sense of fulfillment and connection.

Volunteering offers mutual benefits for both individuals and the community at large by fostering social connection, providing a sense of purpose, and contributing to overall well-being. It allows individuals to meet others who may be experiencing similar challenges while making a positive impact on their community.

Individuals can seek support from local resources by utilizing available services such as support groups or community centers. These resources provide opportunities to meet others who may be experiencing similar challenges, offering a sense of belonging and understanding.

Self-care is important in combating loneliness and maintaining good mental health overall because it helps individuals prioritize their well-being. Engaging in self-care strategies can promote resilience, reduce stress, and improve overall emotional well-being. If feelings of loneliness persist or significantly impact daily functioning, seeking professional help is encouraged.

Yes, this is currently possible by enabling the new Dictation button when sending Messages or pressing the microphone button on the on-screen keyboard. 

New notifications on the tablet are announced, but having the tablet read entire messages out loud is on our development roadmap and coming soon!

The member’s tablet can be configured to only show messages from approved contacts that have been added in the family console. (Messages from unknown contacts/email addresses are not shown to the member on the tablet.) For web-browsing, the member can access specific websites that have been added as buttons on the tablet. (The address bar isn’t displayed.)

Remote Viewer (more like a simulator) is available in the family console and shows notifications and buttons that are available within our app on the tablet, but it’s not remote control of the tablet settings such as wifi, power on/off, other apps/websites.

For basic usage (sending and receiving photos, messages, and web browsing), 2GB/month is usually sufficient. For members that use video calling, 2GB/month is enough for 4.5 hours of video calling. If the member will be doing video streaming or a lot of video calling, we recommend our Unlimited data plan.

Yes, we’re happy to assist the caregiver and the member with any issues, questions or concerns.

Top 8 reasons why Claris Companion is different from an iPad or Android tablet

Eliminating stress and worry, even for those with no experience with technology!

1. Designed for Seniors

Designed specifically for older seniors with large text, large buttons, voice notifications, no settings (on tablet), always on.

2. Easy to Use

Eliminates the complexity of standard tablets with a single, simple user experience.

3. Managed by Family

Family remotely configure the tablet from any device, anywhere in the world.

4. Full Screen Notifications

Notifications such as reminders, messages, video calls appear full screen so they’re never missed.

5. Essential Features Only

All the features that seniors need, and more importantly, nothing they don’t.

6. Peace of Mind

Alerts and activity dashboard makes sure family know their loved one is safe.

7. Unlimited Apps

Remote configuration of unlimited apps, websites, news, games, and other content.

8. Live Support

Telephone, chat, and email access to friendly US-based customer support that understands and cares about older seniors.

Plus access to millions of Android apps to always keep your loved one entertained, safe, and connected!

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Staying connected is easy with free apps for Friends, Family and Caregivers