Our professional services ensure your success.
Our experienced staff understand the challenges working with older seniors. We’re with you every step of the way. Claris invests the time and effort necessary to ensure your program is a success by providing:
We know that process change can be difficult. Both older seniors and their care providers can struggle with change so we leverage 10 years of experience to guide customers step-by-step through each phase of a successful project.
We deliver a white-glove experience. Our implementation staff work directly with our customers to maximize their software and hardware investment.
We appreciate that every customer is unique. Our experienced implementation staff work directly with our customers to configure the Claris software and hardware to achieve their goals.
We know that knowledge is power. We ensure that customer staff are appropriately trained to be as efficient as possible when using the Claris platform. We provide online interactive training, training videos, and in depth training articles to ensure staff can become power users.
We deliver the right equipment at the right time. Our customers don’t need to worry about delivery schedules impacting their deployment schedule. Need an extra cable? We ensure that our customers can continue to operate without interruption.
We understand seniors. Our customer support staff appreciate all the challenges that can come from working with older seniors so we’re available to help and support our customers with all the small details that make a big difference to senior engagement.
We’re monitoring behind the scenes. Our customers have an extremely high rate of application availability. We understand that even the smallest technical issue can become a big problem so we’re always monitoring our services, servers, and apps for potential issues.
We take security and privacy seriously. Each user on the Claris platform is treated with the same high-level of security and privacy protection required in a modern healthcare environment. Our server infrastructure and security policies are certified to PCI DSS Level 1, ISO 27001, ISO 27017, ISO 27018, SOC1 Type 2, SOC2 Type 2, SOC3 and ensure HIPAA compliance.
Our Partners
Getting Started with Claris Companion Enterprise
STEP 1
Purchase Claris Companion for Enterprise
STEP 2
Claris Configures your Platform for your Seniors
STEP 3
Claris Trains your Staff
STEP 3
Tablets are Delivered to your Seniors
STEP 5
Engage with your Seniors using Claris Companion
STEP 6
