“After 3 months Claris Companion users reported a 30% decrease in depression symptoms, and a 20% increase in social interactions.”
CARES Act funding paid for the tablets and first year of service. The tablets were delivered directly to clients.
In addition to preloaded apps and websites — which included the local senior center and local Public Library as well as the Libby library app — staffers personalized each device to reflect the client’s interests. In some cases, that meant setting it up so clients could view online church services. For others, it meant bookmarking the website of a favorite sports team so they could check the scores with the push of a button.
Importantly, each senior’s personal contact list was added to their device, so they could easily send messages or video chat with their loved ones, while also staying safe from phishing and online scams.
Finally, the tablets were configured to survey the clients with automated wellness checks. These ranged from simple check-ins and health questionnaires, to cognitive tests, and social isolation surveys including the Lubben Social Isolation Scale (LSIS) and Geriatric Depression Scale (GDS).
If any of the responses raised concern, customized alerts prompted staff and personal contacts to follow up directly with the client to ensure everything was okay.