Request Data Deletion

If you wish to have your personal data deleted from any of our Android applications under Claris Healthcare, please follow the steps below:

  1. Identify Yourself: Send an email to privacy@clarishealthcare.com from the email address associated with your Claris Companion account. Please include your full name.
  2. Request Deletion: Clearly state in your email that you are requesting the deletion of your personal data from our systems.
  3. Verification: To protect your privacy, we will take steps to verify your identity before proceeding with the data deletion. This may include asking you to provide additional information.
  4. Confirmation: Once your identity has been verified and your request processed, we will delete your personal data from our systems and confirm the deletion to you via email.

Data Deletion Details

When you request data deletion, we will remove your personal data from our active databases. However, some data may be retained in our systems for the following purposes:

  • Legal Compliance: Data that we are legally required to retain for a specified period, such as financial records for tax compliance, will not be deleted until the end of the retention period.
  • Security and Fraud Prevention: Data necessary for investigating or preventing fraud or security issues may be kept for an additional period.
  • Backup Systems: Data may persist in our backup systems for a short period until the backups are cycled.

The types of data that will be deleted include, but are not limited to:

  • Personal identification information (e.g., name, email address)
  • User-generated content (e.g., messages, photos)
  • Usage data and preferences

Additional Information

If you have any questions about this process or how we handle your personal data, please do not hesitate to contact us at privacy@clarishealthcare.com.